Payments


At Lilsta, our aim is to offer you a smooth and hassle-free alternative to venturing out you’re your little one to shop. The following are the modes of payment through which you can shop online from the comfort of your home.

Credit card & debit card

We accept VISA, MASTER and AMERICAN EXPRESS Credit Cards issued in India; and Debit Cards of all banks issued in India.

All transactions made on Lilsta are protected and secured by SSL (Secure Socket Layer) technology. It encrypts your credit/debit card information and related information during the transaction process. This encryption ensures a safe and secure shopping experience.

All Credit card and Debit card payments on Lilsta are processed through secure and trusted payment gateways managed by leading Indian banks and payment gateway service providers.

Lilsta does NOT store credit and debit card numbers, CVV, security code, PIN for 3D Secure, Expiry Date on any of its servers and only collects the information in a session while making the transaction. This information may however be stored by Risk Management or Fraud Management Systems of banks and payment gateways with the authority to do so. These systems are in place to ensure that payment card frauds are kept to a minimum and all information regarding payment cards is secure for you, Lilsta and the payment card industry.

Net banking

Cash on Delivery

Cash on delivery can be availed on orders with total invoice value greater than or equal to INR 499 and up to INR 15,000.

How to place an order using Cash on Delivery (COD)

  1. When you are prompted to choose a payment option, select ‘Pay via Cash on Delivery’
  2. Our Customer Service Centre will call you to verify the details.
  3. Once the details are verified and your order has been confirmed, it will be processed for shipment in the time specified, from the date of the confirmation
  4. You will then be required to make a cash payment (Cheques and DDs will NOT be accepted) to our courier partner at the time of delivery.
  5. For COD orders, packages cannot be opened until the complete payment has been made to our representative.


Refund of Payment

For orders, Lilsta will refund 95% of the cost of the product in the case that the customer has availed free shipping. If the customer has not availed free shipping, the shipping charge  and COD charges will be deducted and the rest of the product cost will be refunded.

For all refunds, the amount will be refunded via the same mode of payment made during checkout. Refunds on Cash on Delivery will be processed within 14 days of receiving the Bank Details from you.

The amount will be refunded within 14 days of receipt of product and quality check inspection of the returned items.