Shipping Policy

 

We understand the occasional urgency to stock up on diapers or replenish your growing children’s wardrobe. Our shipping policy is designed to address this very need.

A shipping charge of INR 50 is charged on all orders amounting to below INR 499. Certain locations may have an additional charge.

Orders amounting to INR 499 or above (with the use of coupons or other offers), free shipping is provided but is available at selected locations. For other locations, an additional shipping charge will be applied.

Shipping charges may be modified by Lilsta Retail Pvt. Ltd. at any time without prior notice. The new charges will reflect on the product page and during checkout.

You will receive an email with tracking details within 24 hours of placing your order. If you do not receive this email, kindly check your spam folder.

In some cases, tracking may not appear online for another 24 hours. We request your patience as all packages go through immense security check by courier companies.

Our delivery partners will try to deliver the package thrice after which it will be sent back to our warehouse. For smooth and hassle-free delivery, please provide your mobile number along with the shipping address.

Our orders are dispatched within 48 hours of placement and will arrive at your doorsteps in 3-4 working days. Please note, our working days do not include Saturdays, Sundays and national holidays. Some products weighting more than 2 kilos may take longer to be delivered and this will be displayed on the page of the product. You can also alter the date of delivery if necessary. Most of our orders are delivered within 7 working days expect in some rare extreme unavoidable circumstances.